Grievance Redressal Mechanism (for Accessibility Issues)

Grievance Redressal Mechanism – Accessibility Compliance (SEBI Circular dated July 31, 2025)

In compliance with the SEBI circular, Trudence Capital Advisors Pvt ltd has established a dedicated grievance redressal mechanism to address accessibility-related complaints from persons with disabilities (PwDs).

1. Dedicated Channels
   • Email: [email protected]
   • Helpline: +91- 7738220841                                             
   • Web Form: Click Here
2. Process
   • All accessibility-related grievances will be acknowledged within 2 working days.
   • Resolution/response will be provided within 15 working days.
   • Complex issues requiring longer timelines will be communicated clearly to the complainant.
3. Escalation Matrix
   • Level 1: Nodal Officer -Mr. Nitin Mangal, Email: c[email protected], Contact: +91-7738220841
   • Level 2: Director – Mr. Nitin Mangal, Email: c[email protected], Contact: +91-7738220841